Our website address: https://mamo.com.ua

The provisions of this Privacy Policy regarding information and personal data (hereinafter – the “Privacy Policy”) apply to any type of information that the online store may collect about the User while using the programs, goods, and products presented in the store.

1. DEFINITIONS

1.1. The Privacy Policy uses the following definitions:
1.1.1. “Store Administration” (hereinafter – Administration) – employees who control and manage the online store resources, represent the store’s interests, process and organize the processing of personal data provided by the User, and determine the purpose, composition, and type of data to be processed.
1.1.2. “Personal Data” – any information, or part of it, directly or indirectly related to an identified or identifiable individual.
1.1.3. “Processing of Personal Data” – any action or set of actions with the User’s personal data (including automated means), such as collection, systematization, accumulation, storage, clarification (updating or modification if necessary), use, extraction, transfer, blocking, deletion, or complete destruction.
1.1.4. “Confidentiality of Personal Data” – a requirement binding on the Administration and other persons who have access to the User’s personal data, prohibiting disclosure without the User’s consent or other lawful basis.
1.1.5. “User” – a person accessing the online store website via the Internet and using its resources and features.
1.1.6. “Cookies” – small pieces of information sent and stored on the User’s device by a web server; the browser or client sends this information back to the server with each request.
1.1.7. “IP Address” – a unique network address of a node in a computer network using the IP protocol.

2. GENERAL PROVISIONS

2.1. By using this online store website, the User fully agrees to the terms of this Privacy Policy and the processing of personal data.
2.2. If the User does not agree with all or any part of this Privacy Policy, they must stop using the services of the online store.
2.3. The provisions of this Privacy Policy apply exclusively to this online store. The Administration is not responsible for third-party information or services accessed via links on the store’s pages.
2.4. The Administration does not verify the accuracy of the personal data provided by the User.

3. SUBJECT OF THE PRIVACY POLICY

3.1. The Privacy Policy defines the obligations of the Administration regarding the confidentiality of personal data provided by the User, which may be requested for registration or order processing.
3.2. Personal data to be entered by the User include:

  • Full name;

  • Contact phone number;

  • Email address;

  • Delivery address;

  • Place of residence.
    3.3. The Administration takes measures to protect:

  • IP address;

  • Cookies;

  • Browser information;

  • Time of access to the website.
    3.3.1. Disabling cookies may restrict access to certain sections of the store.
    3.3.2. IP statistics may be collected to detect technical errors and monitor financial transactions.
    3.4. Any other data (purchase history, OS information, etc.) must be protected and not shared except as provided in sections 5.2 and 5.3.

4. PURPOSE OF PERSONAL DATA COLLECTION

4.1. The Administration may use User data for:

  • Identification of registered Users;

  • Access to store resources;

  • Communication and feedback;

  • Fraud prevention and security;

  • Verification of data accuracy;

  • Creating an account for purchases;

  • Order status notifications;

  • Payment processing and tax purposes;

  • Customer and technical support;

  • Marketing, promotions, newsletters (with consent);

  • Access to partner websites and services.

5. METHODS AND TERMS OF DATA PROCESSING

5.1. Personal data may be processed indefinitely by any legal methods (including automated systems).
5.2. The User agrees that personal data may be transferred to third parties (couriers, postal services) exclusively to fulfill orders.
5.3. Personal data may be disclosed to state authorities under legal requirements.
5.4. In case of data loss or breach, the User will be notified.
5.5–5.6. The Administration implements measures to protect against unauthorized access, damage, or destruction of personal data.

6. OBLIGATIONS OF THE PARTIES

6.1. The User must:

  • Provide accurate personal data;

  • Update data if changed.
    6.2. The Administration must:

  • Use data only for the purposes in section 4;

  • Ensure secure storage;

  • Prevent unauthorized disclosure;

  • Block personal data upon User request.

7. LIABILITY

7.1. The Administration is responsible for damages caused by illegal use of personal data.
7.2. No liability arises if:

  • Data was already publicly available;

  • Data received from third parties;

  • Disclosure occurred with User consent.

8. DISPUTE RESOLUTION

8.1. Claims must first be submitted in writing for resolution.
8.2. The recipient has 30 calendar days to respond.
8.3. If unresolved, disputes are submitted to the court according to law.
8.4. The Privacy Policy is governed by applicable law.

9. ADDITIONAL PROVISIONS

9.1. The Administration may amend the Privacy Policy without User consent.
9.2. Changes take effect upon posting on the website.
9.3. Questions and suggestions may be submitted via the website.
9.4. Current Policy provisions are posted on the website.