PUBLIC OFFER AGREEMENT for Ordering, Purchasing, Selling, and Delivery of Goods

This agreement is made between Sole Proprietor Sadovenko O. M., hereinafter referred to as the “Seller,” and the user of the website services, hereinafter referred to as the “Buyer.” It constitutes an agency agreement for the ordering, purchasing, and delivery of goods and defines the main terms for ordering, purchasing, and delivering goods via the website https://mamo.com.ua and other sales platforms with which the Seller has concluded agreements. By acting to purchase the Goods, the Buyer accepts the terms of this sale and purchase agreement (hereinafter – the Agreement) under the terms presented on the website.

1. Definitions

Unless the context indicates otherwise, the following terms used in this Offer shall have the following meanings:

1.1. “Public Agreement” (hereinafter – “Offer”) – a public proposal by the Seller addressed to an indefinite number of persons to conclude a remote sale and purchase agreement for goods (hereinafter – “Agreement”) under the terms contained in this Offer, including all Annexes.

1.2. “Online Store” – in accordance with the Law of Ukraine “On Electronic Commerce” – a means for presenting or selling goods, works, or services through electronic transactions. This means is available on the website https://mamo.com.ua and other sales platforms with which the Seller has agreements.

1.3. “Seller” – a sole proprietor selling the goods presented in the Online Store;

1.4. “Buyer” – an individual, legal entity, or sole proprietor who has concluded an Agreement with the Seller under the terms outlined below;

1.5. “Goods” – the list of items offered for sale in the Online Store;

1.6. “Order” – the Buyer’s decision to order goods and their delivery, processed in the Online Store and/or as an instruction to purchase and deliver goods;

1.7. “Recipient” – the person designated by the Buyer who actually receives the Goods;

2. General Provisions

2.1. The information below constitutes an official proposal (Offer) of the Online Store, posted on the website https://mamo.com.ua and other sales platforms, for any individual (hereinafter – Buyer) to enter into a sale and purchase agreement. This agreement is public, i.e., according to Article 633 of the Civil Code of Ukraine, its terms are identical for all buyers.

2.2. In accordance with Article 642 of the Civil Code of Ukraine, full and unconditional acceptance of the terms of this Offer, which confirms the conclusion of the Sale and Purchase Agreement under the terms below, is the fact of placing and confirming an Order.

2.3. By placing an Order, the Buyer confirms agreement and unconditional acceptance of the terms of this Offer.

2.4. Any individual or legal entity capable of accepting and paying for goods may make a purchase in the Online Store;

2.5. Payment for the goods is made in the national currency of Ukraine;

2.6. By concluding the Agreement (i.e., accepting the terms of this Offer by placing an Order), the Buyer confirms the following:

2.6.1. The Buyer has fully read and agrees with the terms of this Public Agreement (Offer);

2.6.2. The Buyer consents to the collection, processing, and transfer of personal data as specified in the Disclaimer on collection, processing, and transfer of personal data (accumulation, storage, adaptation, restoration, use, dissemination, anonymization, and destruction of such data), including full name, email, phone number, and other data, for the purposes of facilitating sale and purchase relationships, consumer protection, advertising and marketing research, and consents to the transfer (dissemination) of their data to LLC “Nova Poshta,” JSC “Ukrposhta,” LLC “Just In,” any banks and/or financial institutions, and other third parties at the Seller’s discretion, as well as where disclosure is required by Ukrainian law. This consent is valid for the entire term of the Agreement and indefinitely thereafter. By concluding the Agreement, the Buyer confirms awareness of their rights under the Law of Ukraine “On Personal Data Protection,” the purpose of data collection, and that personal data is provided to the Seller to fulfill this Agreement. The Buyer understands the extent of their rights as a personal data subject.

2.6.3. The Buyer is responsible for keeping their personal data current. The Seller is not responsible for improper performance or non-performance of obligations due to outdated or inaccurate Buyer information;

3. Information about Goods

3.1. Goods are presented in the catalog through photo samples, which are the property of the Online Store;

3.2. Each photo sample is accompanied by textual information, price, and product description;

3.3. The Buyer is obliged to familiarize themselves with the product information on the website https://mamo.com.ua and other sales platforms, which includes all essential product characteristics;

3.4. The price of the Goods indicated on the website may be changed unilaterally by the Seller. The price of already shipped Goods cannot be changed;

3.5. In the event of a price change, the Online Store employee shall inform the Buyer via messenger, phone, or email to confirm or cancel the order. If the Buyer cannot be reached within one day, the order is considered canceled;

4. Procedure for Purchasing Goods

4.1. Orders are accepted via the Online Store;

4.2. The Buyer may place an order for any product available on the Online Store via messenger, phone, email, or directly on the website;

4.3. If a product is unavailable, the Online Store employee must inform the Buyer;

4.4. In case of unavailability, the Buyer may replace it with a similar product, refuse the product, or cancel the order;

4.5. The Buyer may cancel the order at any time before shipment by notifying the Online Store;

4.6. Product characteristics, packaging, and appearance may be changed unilaterally by the Seller;

5. Delivery and Transfer of Goods

5.1. Delivery is carried out via courier or postal services, or by self-pickup from the store. Store addresses are on the website https://mamo.com.ua and other platforms;

5.2. The Buyer may designate a third-party Recipient, who must present an ID and original power of attorney issued by the Buyer;

5.3. Shipment occurs within 5 business days from receipt of the product at the Seller’s warehouse and agreement on the shipment date. Sundays and public holidays are excluded;

5.4. Shipments are handled by LLC “Nova Poshta,” JSC “Ukrposhta,” LLC “Just In,” or by self-pickup;

5.5. The Seller cannot guarantee the availability of Goods in the quantity specified at the time of order, which may extend processing times;

5.6. The Buyer must check the quantity, quality, assortment, and completeness at the pickup point;

5.7. Receipt of goods by the Buyer constitutes acceptance;

6. Payment

6.1. Orders placed in the Online Store may be paid by any method indicated on the website;

7. Returns

7.1. Returns are made according to current Ukrainian legislation;

7.2. The Buyer may refuse the goods upon receipt;

7.3. Returns are possible only if the goods are unused, in original condition, with seals, labels, and receipt;

7.4. Returns of goods of proper quality are possible within 14 days, excluding the purchase day, subject to conditions above;

7.5. The Online Store refunds the payment for returned goods of proper quality;

7.6. The Online Store may refuse returns or exchanges if the integrity of the original packaging is broken;

7.7. Rights regarding defective goods are determined by the Law of Ukraine “On Consumer Rights Protection”; design or packaging differences from website descriptions do not constitute defects;

8. Miscellaneous

8.1. This Agreement is concluded in Ukraine and governed by Ukrainian law;

8.2. Disputes are resolved through negotiations. If unresolved, parties may apply to the courts according to Ukrainian law;

8.3. Terms are set by the Seller and may be amended by mutual consent;

8.4. The Buyer confirms they have read and agreed to all terms of this Agreement and entered into it voluntarily;

9. Requisites

Sole Proprietor: Sadovenko O. M.

Recipient Code: 2796916917

Bank Name: JSC “Universal Bank”

Recipient IBAN: UA673220010000026007360018901